Shipping & Returns
At Cealia, we’re committed to making your shopping experience smooth, transparent, and worry-free. Below you’ll find everything you need to know about how we handle shipping and returns.
Shipping Information
- Processing Time: Orders are prepared and packed within 2–4 business days.
- Delivery Time: Once shipped, orders arrive within 10–20 business days, depending on your location.
- Shipping Cost: Shipping is free on all orders — no minimum purchase required.
You’ll receive a confirmation email with tracking details as soon as your order ships.
Returns & Exchanges
We offer free returns within 30 days of delivery.
Items must be unused, in their original condition, and in original packaging.
If you receive a damaged or incorrect item, we’ll replace it at no cost.
To start a return or exchange:
- Fill out the form on our Contact Us page
- Chat with us via our live chat feature
- Or email us at info@cealia.com
Our team will guide you through the simple and fast return process.
Need Help?
We’re here for you. before, during, or after your purchase.
Reach out to us anytime through live chat, email, or the contact form.
