Privacy Policy

This Privacy Policy explains how Cealia (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or interact with us online. By accessing our services, you agree to the practices described below. If you do not agree, please refrain from using our services.

 

Information We Collect

We may collect personal information when you:

• Create an account or place an order
• Contact customer support
• Subscribe to our newsletter
• Interact with our website (e.g., via cookies or analytics)

This may include:

• Contact details (name, email, phone number, address)
• Order information (shipping and billing info)
• Account credentials (username, password)
• Device and usage data (IP address, browser type, pages visited)

We may also receive data from third-party providers such as payment processors and marketing tools.

 

How We Use Your Information

Your information is used to:

• Process orders and manage your account
• Provide support and communicate with you
• Improve our services and personalize your experience
• Send promotional messages (with your consent)
• Prevent fraud and ensure security

 

Sharing Your Information

We may share your information with:

• Service providers (e.g., payment gateways, delivery services)
• Marketing and analytics partners
• Affiliates within our corporate group
• Legal authorities when required

 

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, you may contact us using the information below.

 

Data Security & Retention

We take appropriate measures to protect your data and retain it only as long as needed to fulfill our services and comply with legal obligations.

 

Children’s Privacy

Our services are not intended for users under the age of 18. If you believe we have collected information from a child, please contact us and we will delete it promptly.

 

International Users

Your data may be transferred to countries outside your own, including the United States. We ensure appropriate safeguards are in place when such transfers occur.

 

Contact Us

For any questions or privacy-related requests, you can reach us by:

• Email: info@cealia.com
• Filling out the contact form on our Contact page
• Using our online chat box available on the website